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From the moment you decide to install a solution, our support team is ready to ensure that you get the most out of your solution from day one.

 

Training

Ongoing training and competency assessments are essential elements of your solution. We will work with you to identify training needs and then tailor a program that meets your requirements.

Our training curriculum includes:

·         Ongoing product training

·         Advanced quality assurance/regulatory training

·         Clinical topics

Our training courses are offered as face-to-face onsite sessions, as well as self-paced modules on CD.

 

Technical support

 

Whenever and wherever you need it

 

We offer a complete technical support program, securing the uninterrupted use of your solution.

We offer expert staffing, information technology and an extensive knowledge base to deliver reliable service whenever and wherever you need it.

Services are combined into customized packages to fit your individual needs:

·         Technical assistance around the clock

·         Preventive scheduled maintenance visits

·         Telephone hotline service

·         Spare parts

·         Software upgrades

For more information on our services, please contact us.

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